Non-Discrimination Policy

  • Orlando Counseling Services does not discriminate on the basis of race (to include hair type, hair texture, or hair style), color, religious creed (to include all aspects of religious observances and practice, as well as belief), disability, ancestry, national origin, age (40 and over), or sex (to include pregnancy status, childbirth status, breastfeeding status, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex), or retaliation, or any other characteristic protected by applicable federal, state, or local law.

    For purposes of service delivery, national origin includes Limited English Proficiency (LEP).

  • Orlando Counseling Services, LLC (OCS) complies with applicable federal and state civil rights laws and does not discriminate on the basis of race (to include hair type, hair texture, or hair style), color, religious creed (to include all aspects of religious observances and practice, as well as belief), disability, ancestry, national origin (including Limited English Proficiency), age (40 and over), or sex (to include pregnancy status, childbirth status, breastfeeding status, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex), or retaliation.

    OCS does not exclude people or treat them differently because of these characteristics.

    To ensure effective communication, OCS:

    • Provides free aids and services to people with disabilities, such as qualified sign language interpreters and written information in other formats, including large print, audio, and accessible electronic formats.

    • Provides free language services to people whose primary language is not English, such as qualified interpreters, in person or remotely, and information written in other languages.

    If you need these services, please inform OCS staff or contact the Civil Rights Coordinator as soon as possible so appropriate arrangements can be made.

    If you believe that OCS has failed to provide these services or has discriminated in another way on the basis of a protected characteristic, you may file a grievance with:

    Compliance and Human Resources Office, Orlando Counseling Services, LLC:

    • 95 East High Street, Suite 106

      Waynesburg, PA 15370

    • Phone: 724-618-4063

    • Fax: 724-702-4523

    • Email: dvidal@ocstherapy.com

    A grievance may be filed in person or by mail, fax, or email. If you need assistance filing a grievance, the Compliance Officer is available to assist you.

    You may also file a complaint of discrimination with any of the following applicable agencies:

    Commonwealth of Pennsylvania. Department of Human Services, Bureau of Equal Opportunity

    • Room 225, Health & Welfare Building

    • P.O. Box 2675

    • Harrisburg, PA 17120

    • Inquiries: (717) 787-1127

    • Email: RA-PWBEOAO@pa.gov

    • A complaint must be filed within 90 days from the date of the incident.

    Pennsylvania Human Relations Commission

    • 333 Market Street, 8th Floor

    • Harrisburg, PA 17101

    • Inquiries: (717) 787-4410

    • TTY Users Only: (717) 787-7279

    • Complaint Information:

      www.phrc.pa.gov/Complaints/Pages/How-to-File-a-Complaint.aspx

    • A complaint must be filed within 180 days from the date of the incident.

    Office for Civil Rights, U.S. Department of Health and Human Services, Centralized Case Management Operations

    • 200 Independence Avenue, S.W.

    • Room 509 HHH Building

    • Washington, D.C. 20201

    • Customer Response Center: (800) 368-1019

    • TDD: (800) 537-7697

    • Email: ocrcomplaint@hhs.gov

    • Complaint Information:

    • www.hhs.gov/ocr/complaints

    • A complaint must be filed within 180 days from the date of the incident.

  • Compliance and Human Resources Office, Orlando Counseling Services, LLC:

    • 95 East High Street, Suite 106

      Waynesburg, PA 15370

    • Phone: 724-618-4063

    • Fax: 724-702-4523

    • Email: dvidal@ocstherapy.com